Thank you for visiting and shopping at Eternal Quartz. Following are the terms and conditions that constitute our Shipping Policy.
Domestic & International Shipping Policy
Shipment processing time
All orders are processed within 7-10 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|USPS Priority (Domestic)||7-10 business days||$8.50|
|USPS First-Class (International)||7-10 business days||$25.00|
* Overnight delivery is not available
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
www.EternalQuartz.com ships to addresses to U.S., U.S. Territories, and APO/FPO/DPO address via USPS priority shipping & ships internationally via USPS First Class.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Eternal Quartz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Eternal Quartz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Please email Eternalquartzco@gmail.com with any questions for concerns.